Overview
La Cantera Resort & Spa is seeking a skilled and innovative Director of Food & Beverage to join our leadership team. This key role will oversee all food and beverage operations across our luxury resort, ensuring the highest levels of guest satisfaction, operational efficiency, and profitability. The ideal candidate will have a strong background in hospitality management, a passion for culinary excellence, and proven leadership experience in overseeing multiple dining outlets, banquet services, and events. If you are a driven, results-oriented professional looking to lead in a high-energy, award-winning environment, we invite you to apply.
Duties include:
- Responsible for motivating and managing a team of front and back of the house food and beverage management.
- Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
- Participate in total hotel management as a member of the Hotel Executive Committee
- Implement and maintain F&B sales/marketing programs
- Direct and oversee development of employees
- Hire, train, empower, coach and counsel, performance and salary reviews
- Direct the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operations
- Coordinate food and beverage operations with other hotel departments to ensure efficient guest service
- Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
- Implement procedures to increase guest and associate satisfaction
- Exercise quality control for both food and beverage
- Maintaining standards of service and ensure their implementation
- Performing daily walk-through to ensure full compliance with Department of Health regulations and brand standards
- Maintain communications with Corporate Staff
- Coach and counsel employees to reflect brand service standards and procedures
Responsibilities
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