Fidelity Investments
Associate, Employee Experience Design Consulting
Chicago, IL
Jul 3, 2025
Full-time
Full Job Description

Job Description:

Are you a curious, thoughtful communicator who thrives in a fast-paced environment and enjoys juggling multiple projects at once? Join our Employee Experience Design team and make an impact through strategic storytelling and collaboration.

The Role

You'll be a key part of our cross-functional team, partnering with Fidelity's external clients-large plan sponsors who administer their employee benefit programs with Fidelity. Here's what you'll do to support our clients as they make changes to, boost awareness and understanding of, and drive employee engagement in their benefit programs:

*Draft custom content across multimedia formats-print, web, video and social-for a variety of client campaigns.

*Oversee core processes to help support the implementation of communication deliverables, including legal/compliance review, email distribution to large employee audiences and print production.

*Manage multiple projects, timelines, and vendors with precision and flexibility.

*Collaborate across internal and external teams to ensure our clients' objectives are met and we deliver accurate, high-impact work.

The Expertise and Skills You Bring

You bring a growth mindset and a passion for continuous learning and improvement. Your strong writing and editing skills help you communicate clearly and effectively across audiences and formats. You're a thoughtful listener and creative problem solver who thrives in collaborative environments and can confidently advocate for yourself and others. With experience managing multiple priorities and working across teams, you stay organized and adaptable in fast-paced, client-facing settings. You value inclusivity, build trust through your work, and influence outcomes through thoughtful communication. You also understand how organizational communication supports change, engagement and culture.

Your skills and qualifications also include:

  • Storytelling and creative briefs
  • Project management
  • General research and fact checking
  • Data analysis and insight development
  • Microsite content management system (CMS) entry
  • Bachelor's degree (English, Marketing/Communications or related field preferred)
  • 0-3 years of experience
The base salary range for this position is $64,000-$121,000 per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Certifications:

Category:

ConsultingPDN-9f4c995d-9f5a-48f0-ae61-4e65c780c714
Job Information
Job Category:
Management
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Associate, Employee Experience Design Consulting
Fidelity Investments
Chicago, IL
Jul 3, 2025
Full-time
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