Title

Administrative Assistant II, Flight Training Coordinator

Department Summary

From Bridgewater State University's inception in 1840 by Horace Mann as one of the first normal schools in America to the current day, BSU has worked to ensure that our students receive an accessible, affordable, and exceptional education. BSU aspires to be the leader in our mission class for closing equity gaps for Black/Cape Verdean, Latinx, Native American, Asian, and other students of color. BSU's institutional values, the work of the President's Special Task Force on Racial Justice, and leadership of the Leading for Change Higher Education Diversity Consortium underscore the campus' commitment to racial equity and other forms of social justice.

The mission of the Department of Aviation Science is to combine academic studies and flight training in order to prepare graduates for a wide variety of positions within the air transportation industry, including general, airline and military aviation. Successful candidates will be staff members that can work with their colleagues to help meet the mission of the department of Aviation Science in serving and supporting our racially and ethnically diverse campus community.

Position Summary

Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.

The Administrative Assistant II, Flight Training Coordinator, works from the Bridgewater State University Flight Training Center at New Bedford Regional Airport located in New Bedford, MA. The Flight Training Coordinator provides primary administrative support of the following: long and short term flight scheduling, daily flight training scheduling, BSU aircraft maintenance, flight training stage check process, BSU flight training safety program, and student employment. This position supports the BSU Aviation flight safety program as it relates to the maintenance and availability of aircraft and coordinates all aspects of mandatory aircraft inspection cycles to ensure compliance and maximize aircraft availability for student training events. This position reports to the Chief Instructor.

TOUR OF DUTY: M-F, 7:00 am - 3:00pmMonday - Friday (Saturday and Sunday as days off)*
(Subject to Change)*Initial assignment only. Subject to change according to institutional needs.This is an AFSCME unit position and is subject to the terms of that union agreement.
This position is located at the BSU Flight Training Center located at New Bedford Regional Airport in New Bedford, Massachusetts.

Essential Duties

* Performs semester, weekly, daily, and on the moment scheduling of BSU ground and flight training events for approximately 15 Certified Flight Instructors (CFIs), approximately 150-200 students, and 13 BSU aircraft.
* Coordinates with Flight Training Center staff to ensure student enrollment is processed in a timely manner and that student financial requirements are met.
* Validates and processes all student training invoices via BSU ConnectCard Reader and BSU flight coordination software program. Checks all invoices for accuracy and validates student account balances before training is conducted.
* Assists a multicultural and diverse group of students with problem resolution concerning scheduling conflicts and coordinates with other BSU staff members for effective problem resolution. Elevates issues as necessary to the Chief Instructor.
* In a fair and equitable manner, monitor the BSU Aviation Flight Training Stage Check process and coordinate with CFIs and other BSU Staff members to maximize student progress.
* Assists the Chief Instructor to ensure all BSU flight events comply with operational safety and with all Federal Aviation Administration (FAA), local and BSU regulations/requirements.
* Monitors FAA mandatory aircraft maintenance inspection cycles to maximize aircraft availability for student training and ensures that all scheduled maintenance actions are completed.
* Communicates BSU aircraft squawks and coordinates with the Maintenance Director and the Chief Instructor on all unscheduled maintenance requirements to ensure most efficient method of repair.
* Publishes and communicates relevant information for all scheduled events such as local weather forecasts, Temporary Flight Restrictions (TFRs), Notices to Airmen (NOTAM's), and Federal Aviation Regulations (FARs).
* Coordinates with the Chief Instructor and Maintenance Director for the appropriate release or hold of flight events.
* Dispatches all training assets (e.g. aircraft and AATDs) in a timely manner and enforces compliance of scheduled departure times. Monitors all arrivals and departures via BSU ground communications.
* Assists Business Manager with monitoring of departmental fuel pro-card .
* Coordinates daily aircraft fueling requests and ensures that requests are processed in a timely fashion. Ensures proper accounting of requirements and deliveries are met. Functions as backup to the Business Manager for processing of fueling and maintenance purchase orders and invoices.
* In a fair and equitable manner, supervises all student dispatchers ensuring proper amount of resource utilization for all Flight Training Center operational periods.
* Coordinates with BSU Student Employment office to administer local Flight Training Center employee orientation program and student employment requirements for all new student dispatchers.
* Performs additional duties as assigned.

State Job Specifications are available in the Human Resources Office or on the Human Resources website -www.bridgew.edu/hr.

Required Qualifications

We are looking for equity-minded applicants who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community.

Applicants must possess at least (A) three years of full-time, or equivalent part-time, experience in office management, office administration, business administration or business management, the major duties of which included one or more of the following functions: purchasing, personnel management, budgeting, accounting, records management, work simplification, grants management, contract administration or program management, or (B) any equivalent combination of the required experience and the substitutions listed in the MA State Job Specifications.
* Commitment to customer service excellence/support to enhance an environment of equity, diversity and inclusion.
* Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
* Passion for and commitment to social justice, racial justice, and civic engagement.
* Knowledge of the principles and practices of office management.
* Ability to understand, explain and apply the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities.
* Ability to analyze and determine the applicability of data, to draw conclusions and to make appropriate recommendations.
* Ability to follow written and oral instructions.
* Ability to gather information through questioning individuals and by examining records and documents.
* Ability to write concisely, to express thoughts clearly and to develop ideas in logical sequence.
* Ability to assemble items of information in accordance with established procedures.
* Ability to determine proper format and procedure for assembling items of information.
* Ability to maintain accurate records.
* Ability to communicate effectively in oral expression.
* Ability to deal tactfully with others.
* Ability to establish rapport and maintain harmonious working relationships with persons from varied ethnic, cultural and/or economic backgrounds.
* Ability to give written and oral instructions in a precise, understandable manner.
* Ability to supervise, including planning and assigning work according to the nature of the job to be accomplished, the capabilities of subordinates and available resources; controlling work through periodic reviews and /or evaluations; determining subordinates' training needs and providing or arranging for such training; motivating subordinates to work effectively; determining the need for disciplinary action and either recommending or initiating disciplinary action.
* Ability to exercise sound judgment.
* Ability to exercise discretion in handling confidential information.

Preferred Qualifications

* Superior organizational and time-management skills.
* Superior customer service skills.
* Previous experience in aviation-related industry or in an aviation educational environment.
* Experience with Banner finance, student information and payroll systems.
* Proficient in Microsoft Office, specifically Excel and Word.

Work Environment

Bridgewater State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employee with disabilities. To request a reasonable accommodation for the application process, please complete and submit this electronic form: https://cm.maxient.com/reportingform.php?BridgewaterStateUniv&layout_id=18

Special Conditions for Eligibility

Please be aware that employment at Bridgewater State University is contingent upon completion of a successful background check. Bridgewater State University is an E-Verify employer.

This position is not eligible for H-1B sponsorship.

EEO Statement

Bridgewater State University (BSU) is an affirmative action/equal opportunity employer which actively seeks to increase the diversity of its workforce. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people.

Position Type

AFSCME Classified

Salary Range

$2,266.94 bi-weekly (Grade 17, Step 1)

Posting Number

S01177P

Open Date

01/28/2025

Close Date

02/18/2025

Open Until Filled

No

Special Instructions to Applicants

Please note the following information is required to complete your application for this position: *a minimum of one (1) employment history entry. *a minimum of three (3) professional reference entries.PDN-9e14c576-3d21-4edb-b701-11b2c3b559e2